Our County

Collage 9

Background SpacerMaking a Claim

Property Damage Claims

If you have incurred costs for which you believe the County may be responsible, you must follow the process outlined below for the County to consider your claim.

County compensation for your costs

The County will not be held responsible for your costs unless you can provide evidence that the County committed a negligent act or omission which resulted in injury or damage. Haldimand County, like most Canadian municipalities, only compensates when it is legally liable for the damage sustained. This approach helps to reduce costs for the taxpaying public - who ultimately bear the cost of these claims.

If you have sustained property damage, we suggest that you contact your own insurer - if the insurer believes that the County is responsible for your damage, they will seek compensation on your behalf as stipulated in your insurance policy.

Whenever damage to County property is caused by a third party Haldimand County seeks recovery of the related costs from the responsible party. (e.g., for damage to property such as street lights and hydrants.)

Please see our page  Property Damage and Claims FAQs for answers to frequently asked questions about conditions such as potholes and problems with water mains and sewers.

To make a claim against the County for property damage, submit a letter to the following address:
Haldimand County
Risk Management
111 Broad Street East
Dunnville, Ontario
N1A 2X5
Fax: 905-774-4294

Your Notice of Claim Letter should include the following information:

  • The name, address and telephone number of the person making the claim;
  • The date, approximate time and exact location of the incident;
  • A brief description of the incident which occurred;
  • The damage which was incurred;
  • The name of any contractors that may have been involved.

Response to Claim

Once your Notice of Claim Letter has been received, an investigation will be commenced. Receipt of your Claim will be acknowledged in writing at which time you will be advised of the Claim number. This number should be referred to when making any inquiries regarding the Claim. You will be advised of the outcome of our investigation once all relevant facts and information have been determined. Payment in respect of a claim is contingent upon legal liability on the part of the County.

 


Personal Injury Claims

If you have sustained a personal injury for which you believe the County may be responsible, you are required to place the County on notice within 10 days of the incident.

The Municipal Act requires that the County receives notification in writing of any personal injury claims. To ensure that your personal injury claim meets the notice requirement, please forward your claim to the following address within the 10 day period.
Haldimand County
County Clerk
45 Munsee Street
Cayuga, Ontario
N0A 1E0

Your Notice of Claim Letter should include the following information:

  • The name, address and telephone number of the person making the claim;
  • The date, approximate time and exact location of the incident;
  • A brief description of the incident which occurred;
  • The injury which was sustained;
  • A description of any medical attention that has been sought;
  • The name of any contractors that may have been involved.

Response to Claim

Once your Notice of Claim Letter has been received by the County Clerk’s Office, it will be forwarded to Risk Management for assignment of a Claim Number and investigation. Written acknowledgement of your claim will be forwarded as soon as possible following our receipt of the Claim.

Note:  Haldimand County Front Line Personnel are instructed not to discuss the circumstances of claims with claimants. Please direct all inquiries to Risk Management.

Interior Footer

©Copyright 2001 - 2015, the Corporation of Haldimand County.