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Background SpacerComplaints & Inquiries

By-Law Enforcement staff will respond to all valid complaints that they receive, as well as general by-law inquiries.

How Do We Handle Complaints and Inquiries?  

  • Complaints and inquiries can be made by telephone to By-Law Enforcement staff at 905-318-5932, online or in person at a County office 
  • A valid complaint must be accompanied with full and legitimate details for the complainant (full name, address and telephone number) for verification and follow-up purposes
  • Anonymous complaints will NOT be accepted or investigated
  • Complainant information is protected under the provisions of the Municipal Freedom of Information and Protection of Privacy Act and will remain confidential
  • Valid complaints will be documented and then investigated by By-Law Enforcement staff for violations
  • If violations are found, By-Law Enforcement staff will proceed with action to gain compliance

For more information please refer to the Frequently Asked Questions.

Make an Online Complaint or Inquiry Regarding:  


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