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Waze – Frequently Asked Questions


  • Is Waze distracting to drivers? Isn’t using your phone while driving illegal?

    Safety is always a top priority for Waze and the City, and we encourage drivers to use the app as it is intended, by docking the phone and leveraging hands-free functionality during their entire route for an undistracted drive. How Waze promotes an undistracted drive:

    1. Block texting and driving (first GPS to do so)
    2. Hands-free control (no need to touch the screen)
    3. Self-updating directions (peace of mind on the most optimal route)
    4. Features to minimize distracting communications (send your ETA, etc.)

    Under the Highway Traffic Act and the Cellular Telephone and Other Hand-Operated Electronic Devices Regulation, the use of a navigation application (like Waze) on a smart phone is permitted while driving, provided that it is done in accordance with the definition of 'used in a hands-free manner’ as outlined in the Regulation.



  • Why is Haldimand County partnering with Waze?

    Haldimand County has partnered with Waze to provide the most accurate road-related information possible. The primary benefit of the Waze app is that it provides traffic related information in real-time, including reports from the County about planned closures and reports from other drivers. Similarly, user-submitted road reports provide another venue for the County to gather information related to road issues (e.g: pot holes) and address them.



  • Is Waze free to use?

    Yes. The Waze app is free to download and the live map can be viewed from any computer browser free of charge. Transmitting and receiving real-time updates to and from the Waze app, however, requires an online (e.g. Wi-Fi, 3G, 4G) connection between your cellular device and the Internet. The expenses of such connection are as prescribed by the agreement between you and your communication service provider (such as your cellular company).



  • Does the Waze app track my speed and driving history?

    No. Waze does not share driving history or data about a specific driver – Haldimand County only receives road closure, incident and slow-down information. View the Waze Privacy Policy for more information.

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